Microsoft Outlook 10 hours @$500.00 plus GST
- Using the Redesigned Outlook Interface
- Identifying the Redesigned Interface
- Other New Features and Capabilities
- Common Keyboard Shortcuts
- Use the Outlook Help System
- Four Options for the Outlook Environment
- Upgrade Steps for Outlook 2010 or Earlier
- Set Up E-mail Accounts
- Change the Startup Folder
- Storage of Personal Folders Files
- Creating a Profile
- Importing Personal Files
Outlook With E-mail
- Using the New E-mail View
- Compose and Send E-mail Messages
- Receive and Reply to E-mail Messages
- Choose a Format for Your Messages
- Working with Signatures
- Working with Desktop Alerts
- Send and Receive Internet Faxes
- Using Send/Receive Groups
- Sorting E-mail
- Creating Distribution Lists
- Using Quick Flags/Auto Complete/Info Tags
- Handling E-mail with Rules
- Using Outlook to Work with Contacts
- Using the New Contacts View
- Add a New Contact
- Link Contacts to Office Documents
- Setting Up a vCard
- Locate a Contact
- Include Pictures
- Using Address Books
- Use Windows Messenger with Outlook
- Send and Receive Instant Messages
Schedule Time with Outlook
- Using the New Calendar View
- Working with Calendar Views
- Schedule an Appointment
- Schedule a Recurring Appointment
- Customize the Calendar
- Create and Delete an Event
- Send Meeting Requests
- View and Colour Code Your Activities
- Use the Task Pad
- Use Drag and Drop to Create Items
- Use the Internet Free/Busy Service
- Tasks Notes and Shortcuts
- Create a Task
- Recurring Tasks/Assigning a Task
- Receive Task Assignments
- Task Tracking
- Create a Note
- Customize Notes
- Create a Shortcut
- Create a Shortcut Grouping
- Using the Journal
- Navigate the New Journal View
- Manually Record Items and Files
- View Journal Entries for a Particular Contact
- Printing a Journal Entry
Customizing Outlook
- Using Search Folders
- Create Your Own Research Folders
- Deleting Items in Search Folders
- Customize Outlook Today
- Customize Calendar Days
- Customize Menus and Toolbars
- Customize the Navigation Pane
- Customize Views
- Use an Arrangement
- Printing Outlook Items
- Customize Printing
- Securing Outlook
- Dealing with Junk Mail
- Configure Junk Mail Settings
- Block HTML Content
- Security with Digital Certificates
- Using the Digital Certificate
- Handling Attachments
- Avoid Macro Viruses
Advanced Tasks
- Using the Research Pane
- Configure the Research Pane
- Installing Handwriting Recognition
- Using Handwriting Recognition
- Use Speech Recognition without Outlook
- Speech Recognition Dictionary
- Install the Business Contact Manager
- Create a Business Contact
- Create an Opportunity
- Link History Items to Business Contacts
- Generate Reports
- Sharing Outlook Folders
- Opening Another User's Folder
- Create a Public Folder
- Exchange Cached Mode
- Create a Local Data Store
- Using a Remote Connection
- Outlook Maintenance
- Backup Your Personal Folders File
- Repair Your Personal Folders File
- Retrieved Deleted Items
- Removing Attachments
- Share Information with Other Applications
- Smart Tags
- Use the Mail Recipient Option
- Archive Items Automatically