Microsoft Outlook 10 hours @$500.00 plus GST

  • Using the Redesigned Outlook Interface
  • Identifying the Redesigned Interface
  • Other New Features and Capabilities
  • Common Keyboard Shortcuts
  • Use the Outlook Help System
  • Four Options for the Outlook Environment
  • Upgrade Steps for Outlook 2010 or Earlier
  • Set Up E-mail Accounts
  • Change the Startup Folder
  • Storage of Personal Folders Files
  • Creating a Profile
  • Importing Personal Files
   


    Outlook With E-mail

  • Using the New E-mail View
  • Compose and Send E-mail Messages
  • Receive and Reply to E-mail Messages
  • Choose a Format for Your Messages
  • Working with Signatures
  • Working with Desktop Alerts
  • Send and Receive Internet Faxes
  • Using Send/Receive Groups
  • Sorting E-mail
  • Creating Distribution Lists
  • Using Quick Flags/Auto Complete/Info Tags
  • Handling E-mail with Rules
  • Using Outlook to Work with Contacts
  • Using the New Contacts View
  • Add a New Contact
  • Link Contacts to Office Documents
  • Setting Up a vCard
  • Locate a Contact
  • Include Pictures
  • Using Address Books
  • Use Windows Messenger with Outlook
  • Send and Receive Instant Messages

    Schedule Time with Outlook


  • Using the New Calendar View
  • Working with Calendar Views
  • Schedule an Appointment
  • Schedule a Recurring Appointment
  • Customize the Calendar
  • Create and Delete an Event
  • Send Meeting Requests
  • View and Colour Code Your Activities
  • Use the Task Pad
  • Use Drag and Drop to Create Items
  • Use the Internet Free/Busy Service
  • Tasks Notes and Shortcuts
  • Create a Task
  • Recurring Tasks/Assigning a Task
  • Receive Task Assignments
  • Task Tracking
  • Create a Note
  • Customize Notes
  • Create a Shortcut
  • Create a Shortcut Grouping
  • Using the Journal
  • Navigate the New Journal View
  • Manually Record Items and Files
  • View Journal Entries for a Particular Contact
  • Printing a Journal Entry

    Customizing Outlook


  • Using Search Folders
  • Create Your Own Research Folders
  • Deleting Items in Search Folders
  • Customize Outlook Today
  • Customize Calendar Days
  • Customize Menus and Toolbars
  • Customize the Navigation Pane
  • Customize Views
  • Use an Arrangement
  • Printing Outlook Items
  • Customize Printing
  • Securing Outlook
  • Dealing with Junk Mail
  • Configure Junk Mail Settings
  • Block HTML Content
  • Security with Digital Certificates
  • Using the Digital Certificate
  • Handling Attachments
  • Avoid Macro Viruses

    Advanced Tasks


  • Using the Research Pane
  • Configure the Research Pane
  • Installing Handwriting Recognition
  • Using Handwriting Recognition
  • Use Speech Recognition without Outlook
  • Speech Recognition Dictionary
  • Install the Business Contact Manager
  • Create a Business Contact
  • Create an Opportunity
  • Link History Items to Business Contacts
  • Generate Reports

    Working with Exchange Server and SharePoint

  • Sharing Outlook Folders
  • Opening Another User's Folder
  • Create a Public Folder
  • Exchange Cached Mode
  • Create a Local Data Store
  • Using a Remote Connection
  • Outlook Maintenance
  • Backup Your Personal Folders File
  • Repair Your Personal Folders File
  • Retrieved Deleted Items
  • Removing Attachments
  • Share Information with Other Applications
  • Smart Tags
  • Use the Mail Recipient Option
  • Archive Items Automatically